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Ada — Blog Product Customers About Schedule a Demo Product Customers About Blog Careers Terms of Service Schedule a Demo © 2018 Ada Support Inc. Blog All Community Industry Thoughts Product Updates Growth Finding a meaningful career in tech sales Alexandra Levoguer November 28th, 2018 — 2 min read The journey to find Ada is not just an heady one for our clients, but moreover for our own employees. Earlier this month, Ada hosted Pipeline’s inaugural speaker panel focused on empowering sales professionals with tools and support to succeed within the technology industry. Like us, Pipeline is single-minded to... Read increasingly Strengthening our AI with Gordon Gibson Leigh Lepage November 21st, 2018 — Quick read Since 2016, Gordon Gibson, Ada's Machine Learning Lead, has successfully ripened the research, testing and implementation of Ada’s machine learning (ML) capabilities. Recognizing how fast the field of deep learning is evolving and the importance of keeping Ada’s technology top of the pack, Gordon moreover sits on the committee for... Read increasingly Getting proactive with our new feature: Intros Neil Whitney November 19th, 2018 — Quick read Times are changing. People no longer wait for consumer service. Almost 3/4 of customers expect to solve a product or service issue on their own, instantly. That’s why we’ve recently launched “Intros” - a platform full-length that enables our clients to automate proactive chat, letting customers know a self-service solution... Read increasingly Ada Makes Forbes' Under 30 Leigh Lepage November 13th, 2018 — Quick read As we’ve previously shared, surpassing towers Ada, our co-founders, Mike Murchison and David Hariri, joined consumer service teams to wordplay tens of thousands of inquiries first hand. By manually responding to each question, the duo was worldly-wise to understand the daily challenges facing consumer service teams. This wits led them... Read increasingly Bringing the potential of automation to Zendesk Relate Dan Code-McNeil November 8th, 2018 — Quick read Automated consumer support continues to be top a priority for businesses wideness industries. According to Forrester Research, in the next year we should expect investment in AI to increase by increasingly than 300%, with 80%+ of companies planning to prefer AI as a consumer service solution by 2020. To keep... Read increasingly Launching our latest Platform features! Neil Whitney October 25th, 2018 — Quick read We’re excited to launch the latest iteration of Ada’s platform features, designed to make it plane easier to provide AI-powered automation as the first line of consumer service. Intros As part of this heady new line-up, we’ve launched “Intros,” a full-length that lets our clients proactively initiate a yack with website... Read increasingly Shaping the Future ofConsumerService at CXSF 2018 Dan Code-McNeil October 2nd, 2018 — Quick read Last week during Elevate Tech Fest, we were proud to speak on stage with TELUS, and shepherd events slantingly fellow Canadian companies. This week, we’re taking our Canadian innovation south. We’re venturing to San Francisco for CXSF 2018 — a priming hosted by Forrester that brings together consumer wits executives,... Read increasingly Introducing Ada Hack Week Leigh Lepage September 26th, 2018 — Quick read This week we’re hosting the first-ever Ada Hack Week -- a week for our minutiae team to tackle new and creative projects. This week allows our developers to remoter stretch their creative muscles, and be inspired by what’s possible in a short period of time. While still misogynist for our... Read increasingly Taking part in Canada’s Tech Week Leigh Lepage September 19th, 2018 — Quick read As businesses virtually the world protract to squint North to Canada for innovation, it’s important we come together to share top talent, tech, and results. That’s why we’re excited to join ELEVATE - Canada’s largest technology festival focused on showcasing our country’s best. As part of the week-long festival, we’ll be... Read increasingly New Redaction full-length protects customers' information Perri Maxwell July 30th, 2018 — Quick read We’ve unchangingly supported our clients in maintaining the privacy and security of consumer information. That’s why we’ve introduced a new platform feature, Redaction, which adds an spare layer of protection. With Redaction, credit vellum information will not be visible or stored within our platform. In compliance with the Payment Card... Read increasingly We've officially partnered with Zendesk Leigh Lepage July 26th, 2018 — Quick read This week we’ve entered into an heady partnership with Zendesk. As described in our printing release shared here, this new deep integration enables Zendesk clients to use our AI-powered platform to automate consumer service, while empowering their consumer service teams to wilt increasingly productive. We know automation is only as... Read increasingly Data Protection and Privacy at Ada Benji Visser May 11th, 2018 — 3 min read Ada will be GDPR compliant surpassing it comes into effect May 25, 2018, ensuring that our clients can provide towardly data security for their customers. We’re single-minded to maintaining the highest standards for privacy and security with every product and service offered—now and in the future. What is GDPR? The General Data... Read increasingly 1 2 3 Next Help your customers, help themselves Schedule a Demo We save time, reduce cost, and modernize your consumer experience. © 2018 Ada Support Inc. About Ada About Blog Careers SecurityPrintingKit Status Terms of Service Privacy Policy Newsletter Get updates, new features, and resources straight to your inbox. © 2018 Ada Support Inc. Schedule a demo and try Ada for self-ruling Fill out the form unelevated and we’ll coordinate a personalized demonstration.